In the context of compliance with the latest regulations but also in the context of the responsibility that we show throughout the years of our operation as a hotel, we have drawn up a comprehensive action plan of our residence, according to which we will start working , in order to prevent transmission and dispersion of sars-cov-2 and case handling so as to ensure the safest operation of our hotel and the best possible service to our guests.
General rules for guests and staff
Every member of the staff must strictly adhere to the basic protective measures against COVID-19, that are recommended by the World Health Organization (WHO) and Greece’s public health organization – EODY. Abiding with health sanitation, physical distancing by guests and staff as well, avoiding touching faces and in general personal and respiratory hygiene is required by all.
Our staff will abide by the required measures of personal hygiene, like protective gloves and mask or frontispiece , during their presence in shared spaces and rooms.
It is recommended to the staff to remain at home and require medical assistance should they present any symptoms that are related to COVID-19, while at the same time alerting the property's health care coordinator.
The guest must follow and respect the property's health care policy, follow all personal protection measures while being in shared spaces of the hotel but also while not being on the grounds of En Milo. The property maintains every right to cease any guests' stay, should it be discovered that the guest does not abide by the following rules.
For public health protection actions.Amphora hotel will keep an updated log of all staff members and all guests that have stayed in the hotel - name, nationality, arrival and departure dates, contact information (address, phone number, e-mail) - in order to reach out to close contacts of any COVID-19 case, that might be later discovered.
Attention will be given to the General Data Protection Regulation and that all guests will be informed about the hotel log book for public health protection purposes.
Mandatory extension of duration of check-out and check-in times between stays (check out by 11am and check in from 3pm) so that rooms can be thoroughly cleaned and disinfected and aired out through natural ventilation
When requested, staff should be able to: a) inform guests on the hotel’s rules and the new measures taken to address incidents, b) provide useful information to health care providers regarding the locations of public and private hospitals, Covid-19 reference hospitals and pharmacies in the area and c) provide personal protective equipment (masks, gloves) when requested.
Cleaning, disinfection, housekeeping
Sanitation services after the checkout of the guests
Fabric surfaces (bed, curtains, pillows) will be cleaned with a steam appliance. Usage of disinfectant for the cleaning of the WC, and shower, Total disinfection of the room with odorless disinfectant sprayer in all the surfaces of the room. Total disinfection of all common multi-purpose items Floor Disinfection with chlorine inside and outside of the room. All exterior seats and tables will be disinfected after a guest leaves and before used by another guest. Disinfection of the air condition filters Meticulous cleaning and very good room ventilation will take place between stays of guests. Sanitation services during the stay of the guests
For the protection of the staff we limit the contact of the employees with the guests. The daily cleaning of the room will be limited to the disinfection of the WC and the cleanliness of the space and the staff will not come in daily contact with the guests’ bed linen and towels, which will be changed upon the request of the client.
Disinfection of the WC and the floor. There is ability of intermediate change of towels upon the request of guests.(only between 9.00am-14.00pm). Bed linen and towels are washed in 80 oC
By checking in, visitors are informed about the breakfast menu from which they choose what they want throughout their stay.
(we serve from 07:30am-10:30)can be available in the guests’ room with Room service without extra charge
In our restaurant we follow the HASP rules and we apply all protection measures against COVID-19, recommended by the World Health Organization (WHO) and the Public Health Organization of Greece - EODY.